+34 677 852 101hola@hausengel.esPort de Palos 2 · Portocolom, Mallorca8:00 – 16:00
Hausengel · Your team in Mallorca
Arriving at a seaside home in Mallorca at sunset

Your trusted team in Mallorca

Your home in Mallorca.
Peace of mind, knowing
someone is looking after it.

When you're away, we're here. We look after your property and coordinate every detail, so you can arrive in Mallorca and simply enjoy your time here.

One point of contact.

Your home, cared for.

You, at ease.

Owning a home in Mallorca should be a pleasure.

But from a distance, every problem becomes a worry.

You're told there's a problem at your home. And you're miles away.

A tradesperson needs to get into your home. Who can let them in when you're away?

A burst pipe. You're far away. Who can take care of it?

You haven't been to your home for weeks. Is everything all right, or has something gone unnoticed?

A storm hits the island. Has water got in? Has the power gone out?

You've waited months for your holiday. Then you arrive to a home that isn't ready and problems to sort out.

Your home may be far away. Peace of mind doesn't have to be.

Diana Treffer, Managing Director of Hausengel

Diana Treffer Managing Director of Hausengel

Your Property Care team in Mallorca

Peace of mind starts with knowing who's there for you.

You don't have to sort everything out from afar. You need someone here who knows your home and how to help.

I'm Diana Treffer, Managing Director of Hausengel. I've lived on the island for over 25 years and have helped more than 200 clients care for their homes.

I know the island, the local professionals and how much it matters to trust someone with your home. Together with my team, I coordinate the care we agree with you and keep you informed, so you don't have to chase every detail.

Over 25 yearsof experience in Mallorca
More than 200 clientssupported in caring for their homes
Let's talk about your property

Trust is earned through what we do.

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Getting started is easier than you think

Tell us what's worrying you. We'll start there.

1

Let's talk about your home

When you get in touch, we'll talk about your home, your concerns and the tasks you'd like to stop managing from a distance.

2

We get to know your home

We arrange a visit to understand the property and agree on the services, their frequency and how we'll keep you informed.

3

You have a team here

We put the agreed care in place, coordinate the professionals and follow up. You know who to speak to whenever you need something.

Let's talk about your property

You don't need to have everything decided. Our first conversation is a chance to get to know each other and see how we can help.

Your property care, in good hands.

One team. Every detail taken care of.

From regular care to coordinating repairs, we agree with you on the attention your property needs.

Cleaning and care

Regular or deep cleaning to keep your home well cared for, even while you're away.

Maintenance and repairs

We handle routine maintenance and repairs. For major problems, such as a burst pipe, we coordinate the right professionals.

Coordinating professionals

We find and coordinate the professionals your property needs, including gardening, pool care, air conditioning, renovation and other services.

Deliveries and access

We receive deliveries and let in tradespeople and suppliers. Things can move forward even when you're not here.

Before your arrival

We coordinate the preparation of your home so you can arrive, settle in and start enjoying your stay.

Checks and follow-up

We check your property, oversee work and keep you informed of anything that needs attention.

Support with other property matters, too

Help with the paperwork and decisions that come with owning a property.

Administrative support

We help with changes to water, electricity and internet account holders, vehicle inspection appointments (ITV), town hall procedures, NIE paperwork and other administrative matters.

Property sales and purchases

We help you buy or sell your property, with advice, documentation, viewing arrangements and support at the notary's office.

Your home cared for. Your mind at ease.

Come to Mallorca to enjoy your home.

Before you arrive

Tell us when you're coming and we'll coordinate the agreed preparations. So you can open the door, put down your bags and start enjoying your stay.

While you're away

We check your home as agreed and tell you how things are and what needs attention. Knowing helps you switch off.

When you need help

You know who to call. A team that knows your home and coordinates the next steps, so you don't have to start looking for help from scratch.

Your team in south-east Mallorca.

We're close by.
We know the area inside out.

We focus on south-east Mallorca because caring for your home starts with being nearby. We know the area and its local professionals, so we can coordinate what your property needs with people you can trust.

Before you take the first step

Your first questions, answered.

What do you need to know to get started?

Where your home is, how you use it and what you'd like to delegate. Our first conversation helps us understand your situation and arrange a visit to agree on the care you need.

Do I have to book every service?

We agree on the care based on your home and your needs. Tell us whether you need help with a specific task or regular care, and we'll explore how we can help.

How will I know how my home is doing while I'm away?

Before we start, we agree on the checks your property needs and how to keep you informed. We follow up on the agreed services and anything that needs attention.

What if there's a major repair problem?

We coordinate the professionals needed and keep you informed of the next steps. Caring for your home also means helping you manage problems beyond routine maintenance.

How is the cost of the service agreed?

First, we get to know your home and the help you need. We then agree with you on the scope, frequency and cost of the care before getting started.

Let's talk about your property

Enjoy Mallorca.
We'll look after your home.

Tell us about your home and what you'd like to delegate.
Let's start with a conversation.

Let's talk about your property
European Enterprise Awards 2023 trophy awarded to Hausengel

Recognition for our work

European Enterprise Awards 2023 and 2024

In 2023 and 2024, Hausengel received the “Best Home Cleaning & Maintenance Solutions Provider – Mallorca” award in the EU Business News European Enterprise Awards.

Recognition for our work in home cleaning and maintenance in Mallorca, part of the experience on which we continue to build our Property Care service.

Let's talk about your home

How can we help you?

We'll talk about your home and the care it needs. Tell us what you'd like to delegate, or call us on 677 852 101.

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